Dream Graphene Mattress

€374,99
€374,99
In stock

  • Free shipping

  • Fast delivery

Return policy

1. THE DELIVERY

Orders are delivered within a maximum of 7 working days, by courier and to the address and owner provided during the purchase process.

We offer free shipping on all purchases.

Free shipping costs will only be applicable for deliveries to the Peninsula EXCLUDING the Canary Islands, Ceuta and Melilla and Europe. In these cases, the customer will be informed in detail of all costs generated by the shipment, including customs duties, if applicable (maximum €200) and the shipment will only be made once the customer has previously authorized and paid all costs generated by their shipment.

For cash on delivery payments, the transport agency applies an additional fee of 4% on the purchase value with a minimum of €3 for the collection service.

2. THE ORDERS

They are considered delivered when the customer signs the receipt of the goods. It is the customer's responsibility to verify the condition of the packages and any anomalies due to damage to the material or non-correspondence with the delivery note.

3. ORDER CANCELLATION AND RIGHT OF WITHDRAWAL.

3.1. ORDER CANCELLATION

The buyer may cancel their order before delivery by emailing info@eccox.es or by calling our Customer Service number 902918144.

The buyer will receive the full amount of the purchase, except for the amount of the shipping costs if they have been incurred and the product is already in transit. This can be verified with the tracking number assigned to your order. The amount of said purchase will be refunded to you within a maximum of 10 days from your desire to cancel the order.

Shipping costs will depend on the type of product you have purchased and are as follows:

Mattresses and sleeping equipment €50

Bed accessories and pillows €10

Toppers 30€

These same shipping costs will apply in the event that you receive the order and reject it at the time of delivery, in which case the full amount of your purchase will also be refunded, deducting these shipping costs.

3.2.RIGHT OF WITHDRAWAL.

What is the right of withdrawal?

It is the right of the consumer of a good to return said good within the legal period of 14 calendar days, without having to allege or give any explanation in this regard, which is what is understood as Legitimate Return.

In compliance with current regulations, you have the right to this withdrawal, except in cases where the Law explicitly excludes it due to the very nature of the product:

-Products for which, for reasons of hygiene, it is not possible to exercise the right of withdrawal, such as mattresses, pillows and bed linen.

- Customized or custom-made products for the client.

- Products with special measurements, i.e. more than 160 cm wide and more than 200 cm long.

In all other cases, you may cancel your order within 14 calendar days of receiving it.

You may exercise this right by contacting us at info@eccox.es

Eccox reserves the right to request photographic material from the user of the merchandise in question to verify its condition.

The return must be made in its original packaging, in perfect condition and unused. Within a maximum of 10 days of receiving the return, Eccox undertakes to refund the amount of your order.

Products that are not considered returnable for hygiene reasons may only be returned if they have not been unsealed, even if they have been opened and repackaged in their original packaging, except if they are covered by the Total Satisfaction Guarantee , which is only applicable to our Viscoelastic mattresses.

If you buy one of our mattresses and you are covered by the Total Satisfaction Guarantee , once the product has been unpacked you can only exchange it for another of the same category or higher, but in no case will you have the option of a refund, except for a factory defect.

Eccox undertakes to cover the shipping and return costs in the event of a defective product or an error in the order. If the causes are subjective reasons of the customer, we will not refund the shipping costs and the customer will bear the costs arising from the return.

Designed for those who have a particularly hard time falling asleep, we present the Visco Dream Graphene Mattress.

Visco Graphene is a viscoelastic that includes Carbon in its manufacture, which has many benefits for your rest: it is a powerful natural antibacterial, improves thermal conductivity by releasing excess heat, and as a novelty it reduces the static electricity produced by the movement of our own body, freeing you from negative charges such as stress.

This is reflected in its advanced GRAPHENE EFFECT System, which provides double comfort; it increases the perception of the “cloud” effect with total freedom of movement, while promoting absolute breathability thanks to the incorporation of two independent air chambers in three-dimensional fabric that facilitates constant air output, providing fully individualised thermal insulation and which, together with the three-dimensional area of ​​its base, guarantees air flow in a 360º environment.

It also has a high-density HR PRO ÉLITE Core that provides you with the exact firmness to guarantee maximum comfort and absolute relaxation, as it respects and cares for the 11 pressure points daily.

In short, you have before you a mattress whose exclusive design, high-quality materials and advanced technology help you combat annoying micro-awakenings and insomnia. What more could you ask for?



VISCO DREAM GRAPHENE MATTRESS

We are manufacturers

Made in Spain. Manufacturing completed in 0 to 4 days

FREE Shipping

FREE shipping and delivery within 5 working days to your home in the Peninsula

3 years warranty

All our products include a 2-year warranty

Manual review

All our products are finished with a manual review process, which makes each mattress a unique product.

Rolled Shipping

Shipped rolled and vacuum packed directly from the factory.

Firmness

Medium-high

Overall height

22 cm. +/-2 cm.

Stretch fabric

High-end GRAPHENE SENSE

Padded

3cm. Visco Graphene + Supersoft.

Core

HR PRO ÉLITE high density for excellent support and firmness.

Bottom fabric

3D breathable that prevents condensation.

System

GRAPHENE EFFECT that provides double comfort: total freedom of movement and thermal insulation.

No pressure points

No pressure points on the 11 rest areas.

Closed

With grey reinforced edging.

Sanitized System

Sanitized anti-fungal, anti-bacterial and anti-mite system.

Certificate

Oeko Tex global quality certificate.

Independence

Bed independence.

Winter and summer

Suitable for winter and summer

Durable and resistant

Durable and resistant

Anatomical

Anatomical

Materials

100% breathable materials.

Side

In high-end brown Velour fabric

Silent

Silent

Visco Graphene Comfort Mattress


RECOMMENDATIONS
Use a suitable support surface that allows the mattress to air out and is of adequate size to prevent possible deformations.
We recommend the use of a mattress cover for the best preservation and adequate protection of your sleeping equipment.
Do not extend the life of your mattress: we recommend replacing it with a new one after ten years so that your back can rest in the best conditions.
Do not jump on the mattress as this could cause damage and deformation of its structure.
Avoid placing sharp or heavy objects on the mattress as they could deform or puncture it, eliminating its beneficial properties.

MATRIS QUALITY GUARANTEE
From the factory directly to your home, preserving the natural properties of viscoelastic
This mattress is sent vacuum packed for easy transport. It is advisable not to use the mattress until 24 hours after unpacking. We guarantee that no mattress is stored in a vacuum. Once vacuum packed, mattresses are sent directly to the customer, thus ensuring that the mattress remains vacuum packed for the shortest possible time (24/48 hours), thus avoiding the loss of performance of the raw materials used in the manufacture of the mattress. All products are manufactured in Spain, in accordance with ISO-9001 regulations regarding quality, design and production. Against any manufacturing defect. The item will be returned, provided that, within 14 days from delivery, it has not been removed from its original packaging.

Frequently bought together

Total price €2.663,95

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